Online Shopping Nightmare!!!
This bought me so much stress and I would just like to rant here on my blog
I ordered from MUH by NC Soap & Glory on May 6 and paid at the same time via Gcash. I got no response but since I paid via multiply I felt safe. I did not receive any kind of confirmation. Ok lang di naman ako makulit na buyer. Then May 10 came, nabasa ko sa timeline nya na temporary unavailable daw s&g niya kasi itetest pa daw at kumukuha siya ng certificate from BFAD. Ok keribels lang. Tapos nung May 13 naupdate yung order sa multiply. nakalagay dun May 13 nasend na at via air21 daw with tn 301003354759. Since last night diko pa din matrack (even right at this moment) I find it weird kasi lagi next day delivery ang air21 dito samin at diko matrack yun tn at worst di lang ako nagiisa!!!! So binulabog namin fb page ng air21. Nagpost din sa wall ni MUH. Naisip ko din na baka naman may kumuha ng parcels namin sa office ng air21 or something at ayoko magisip agad ng walang proofs. Sabi ng air21 wala daw ganung series of tn sa cavite branch nila. inaantay ko ipost ni MUH yun mga AWB pero wala pa. Sabi niya pupunta daw siya ngaun sa branch ng air21 para ipullout na lang. Anu yun nasa air21 lang bakit di nila shinip? tsaka yun nga Sabi ng courier main office na mismo, na wala daw dindrop dun sa branch na yun na parcels si MUH. Ofcourse i got pissed of. I confronted her and she said
Hi I just got online and read all your comments. and I was bit hurt with Ms. Jaymee Sajenes, comments.
And FYI been working with air21 for 2 years now. My branch is SM bacoor it just so happened that I shipped the goodies as Noveleta branch on that specific day kasi aabutan na ako ng cut off. to cut the story short the AWB’s are from bacoor, but noveleta accepted the parcels without telling us na may sarili silang AWB so iniwan namin si parcels. anyway, I really don’t need to explain myself. sa ikakatahimik SURE ipopost ko po para sainyo.
Last night I have been stressing my self wondering what went wrong cause Air21 said the series of TN that she gave me does not belong to Noveleta branch when all this time alam naman pala niya. how could she say na she doesn’t need to explain herself eh hello ako buyer mo, I have the right to know ano nangyari sa order ko. Ngayon ako pa ang masama kasi nagrereklamo ako! Anong date na ngayon wala pa rin order ko at wala ako karapatan magalit kasi uneducated ka na pag nagalit ka? I just hope di na mangyari ito sa mga susunod na buyers niya. And dami ko narereceive na pm sa facebook account ko na merong same sentiments na gaya ko at nakikisimpatya sa akin.
She has great products but has a bad service! One thing is for sure, I will not buy from that shop again!!!!!


